Privacy Policy

Effective Date: 01 January 2025

Welcome to KeepTheVerse

At KeepTheVerse, your privacy is important to us. We are committed to protecting your personal information and handling it in a safe, transparent, and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, browse our products, or make a purchase from KeepTheVerse. It also outlines your rights under applicable UK data protection laws.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

What Information We Collect

When you visit KeepTheVerse or place an order, we may collect the following information:

Name, email address, phone number, billing and shipping address
Payment information (processed securely through third-party gateways; we do not store card details)
Order history, size preferences, and shopping behaviour
Device information, browser type, and IP address (for analytics and optimisation)
Communication history via emails, chats, or contact forms

How We Use Your Information

Your information is used to:

Process and deliver your orders
Send order confirmations, updates, or service notifications
Provide responsive customer support
Improve website performance and shopping experience
Send promotional offers or newsletters (only if you opt in)
Maintain secure and trustworthy transactions

Data Protection & Security

Your privacy is our responsibility.
We use appropriate technical and organisational measures such as SSL encryption, secure payment gateways, and restricted data access to protect your information. Your data is never sold or shared for external marketing purposes.

Marketing & Communication

With your consent, we may send you:

Offers, sales announcements, or special promotions
Updates on new collections or product launches
Requests for feedback or reviews

You can opt out at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

Cookies & Tracking Technologies

KeepTheVerse uses cookies to:

Remember your preferences and cart details
Analyse website traffic and user behaviour
Improve content and promotional relevance

You may disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

Under UK data protection laws, you have the right to:

Access and update your personal information
Request deletion of your personal data
Withdraw consent for marketing communications
Request a copy of the data we hold about you
Raise concerns with the relevant data protection authority

To exercise these rights, please contact us at support@keeptheverse.com.

Third-Party Services

We may work with trusted third-party providers such as payment processors, delivery partners, and email services. These providers access your data only to perform their services and are required to follow strict data protection standards.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Any updates will be posted on this page with a revised effective date.